Covid-19 Policy

Whilst usually we would be in the middle of a very busy season of weddings and events, that’s sadly been put on hold until the government restrictions lift. This year hasn’t quite been the year that any of us expected, however we’re determined to see the positives! Our dedicated and creative events team and chefs have been working hard behind the scenes and are ready and waiting to welcome you to experience Coombe Lodge in a whole new way, where friends, old and new will be able to visit, dine and stay.

In doing so, the safety of our guests, and our team is paramount and at the forefront of our operation. You will still receive a warm and friendly welcome as guests always have and our team are always on hand to address any questions or help where needed.

Detailed below are safety measures that we have in place:

  • Alcohol gel dispensers are readily available at the entrances, and throughout the house.  Visitors are asked to sanitise their hands both on entering and exiting the premises.
  • All guests will be requested to have their temperature checked on arrival. This will be done using a non-contact forehead thermometer.  Any guest displaying a temperature in excess of 37.8 will be asked to have a further check 10 minutes later. If the temperature does not reduce, unfortunately we will be unable to allow entry to the house.
  • Contact details for all guests entering the premises will be kept for up to 21 days to aid Test and Trace.
  • Guests and staff are required to wear masks in public spaces, unless eating or drinking.    
  • Throughout the premises doors will be propped open where possible to reduce contact points. Visitors are asked to refrain from touching surfaces when not necessary.
  • Weather permitting windows and exterior doors will be opened to allow for improved ventilation.
  • Surfaces are being cleaned regularly with antibacterial spray and wipes.
  • Furniture has been carefully placed to adhere to physical distancing.
  • Risk assessments and staff training have been completed, and reviewed regularly.
  • The maximum number of guests staying at Coombe Lodge overnight will be 35. This means there is ample space in our lounges, dining room, gardens and communal areas to allow for physical distancing. 
  • The number of guests accommodated in our restaurant will be reduced to allow for physical distancing and so availability may be limited.
  • A maximum group of six guests on a table will be permitted in our restaurant.
  • Enhanced, and thorough bedroom cleaning measures are in place.
  • No cash policy. Card only payments.
  • Disposable menus in use. Magazines and newspapers have been removed.

We would kindly ask that if you are displaying any symptoms of Covid-19 that you postpone your visit.

If you have any questions please do not hesitate to contact or 

We look forward to welcoming you soon!

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